Contact Us

Questions about a review, a ranking, or something you spotted on liveintheirworld.com that doesn't look right? This page explains what we can help with, what we can't, and the best way to reach us.

What We Can Help With

Crypto Casinos is an independent research and comparison site. We cover crypto casinos serving US players — coin support, licensing, bonus terms, payout speed and general VPN-friendliness of the sites we list. If your question falls into one of these areas, we're the right place to ask:

• Corrections or updates on a bonus, licence detail, or coin list you believe has changed
• Suggestions for a crypto casino you think we should research and consider adding
• Feedback on how we score and rank the sites on this page, including our non-Gamstop UK casino reviews if you're comparing markets
• General questions about how affiliate links work on this site and how that relates to our ratings
• Reporting broken links, outdated information, or anything that reads as inaccurate

What We Can't Do

It's worth being upfront about the limits of what a review site can offer, because a few requests come up often and we want to be honest rather than vague:

• We can't process deposits, withdrawals, or account issues. If you have a problem with a balance, a delayed payout, or a locked account at any operator, that has to go through the casino's own support team directly — we have no access to player accounts or funds at any site we review.
• We can't verify your identity or complete KYC on your behalf. Any verification steps, whether a site requires full KYC or operates with reduced checks, are between you and the operator.
• We don't give tax or legal advice. Crypto gambling winnings and crypto gains can both carry tax obligations in the US. We can point you toward general information, but for anything specific to your situation you should consult a qualified tax or legal professional.
• We can't advise on evading state restrictions or verification checks. Some operators restrict certain US states, and some apply identity checks under anti-money-laundering rules. We won't help anyone get around either — that's between the player and the operator, and ultimately a legal question for the player to check in their own state.

Before You Reach Out

A lot of common questions are already answered elsewhere on the site, which may save you a wait:

1. Read our About Us page for background on how Crypto Casinos operates and how our reviews get put together
2. Check the Responsible Gambling page if you or someone you know is finding it hard to stick to limits — it also has the National Problem Gambling Helpline, 1-800-GAMBLER, along with a note on why offshore sites may not offer the same self-exclusion tools as state-regulated operators
3. Check our Terms and Conditions for details on how this site operates, including our affiliate relationships

A Note on Legal Status and Eligibility

Because a number of messages we get are really questions about legality, it's worth restating plainly here: crypto casinos serving US players are almost always licensed offshore, commonly in jurisdictions like Curaçao or Anjouan, rather than by any US state or federal regulator. They sit in a legal grey area for US players rather than a clearly regulated one. Availability and restrictions vary by state, and it's the player's responsibility to check the rules where they live before signing up anywhere. We're not able to give a state-by-state legal opinion by email — that's a question for a qualified legal professional if you need certainty.

Every operator we list requires players to meet a stated minimum age, either 18 or 21 depending on the site and the applicable state, and we don't accept messages from, or provide information intended for, anyone under that age.

Getting a Response

We read every message that comes in, but as a small independent research team we don't offer live support and can't promise instant replies. Corrections and factual reports are prioritized, since keeping the reviews accurate matters more to us than answering general queries quickly. If your message concerns an active account issue, please contact the casino's own support channel in parallel — they're the only ones with access to resolve it.